Policies
Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy.
Return & Refund Policy
Our customers are our first priority and we want you to be completely satisfied. Due to the exclusive nature of our business, the sell of hygienic items, and demand for our product.
ALL SALES ARE FINAL!
Customer Service: 469-961-7127 (TEXT ONLY)
Email: kaysklassyhaircollection@gmail.com
MONDAY - FRIDAY
Once your order is placed and confirmed, you will receive a confirmation email. All orders take 2-3 days (depending on your bank) to process BEFORE it is shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.)
Tracking numbers will be sent once order has been shipped.
Please allow 5-10 business days for the delivery time.
During sales we require 9 -15 business days for delivery.
Once USPS has your package we are no longer responsible for your package.
Signature required for ALL hair orders.